How to reserve
Complete ALL sections of the application process. It is essential we have your full address to comply with DEFRA rules. Any applications without an address or contact phone number will be rejected. We have to be able to get in touch with you.
Make your donation of £2.50 minimum per hen online as soon as possible, ideally at the time of reserving and certainly within 2 weeks of submitting your application. Any hens not donated for within the two week period will be cancelled (we will email you to let you know if we cancel your reservation). Any hens donated for that subsequently need to be cancelled for any reason will be fully refunded within 48 hours.
Add firstname.lastname@example.org to your list of allowed emails. We will be in touch to confirm your reservation and payment and will be sending important information through to you from this email address. Please respond to emails from us promptly – if you have a problem sending through photographs, please let us know asap – we are here to help.
You will be contacted the week before the rehoming date to advise of the exact details of the address and time of rehoming. As we cannot always guarantee timings (traffic etc.) please keep the whole day free and keep an eye on your emails and texts.
Terms and Conditions
By completing the following reservation process , you are agreeing to our terms and conditions, as stated below:
I am over 18 years of age.
I agree to pay a minimum of £2.50 per hen
I will provide a pet home for the rest of the natural life of the hens.
I will seek professional veterinary care as and when required.
I am prepared to send a photograph of of my coop and free range area within 2 weeks of my reservation, as part of the home checking process.
I will make my donation asap and within two weeks of placing my reservation otherwise it will be cancelled and I will not receive my hens.
I understand Fresh Start For Hens reserve the right to reject any reservation and will inform me as to why by email.
HOW TO RESERVE
We need you to send us the following details by email. You can copy the information below, paste it into an email send it to us RESERVATIONS@FRESHSTARTFORHENS.CO.UK
Send your PHOTOS of coop, run and free range area with reservation PLEASE!
Collection Point (see lists below):
Phone number (VERY important):
Number of hens (Max 25):
Attach photo of your coop, run & free range area
Donation is minimum £2.50 per hen and can be made via the donate button on the website.
Bristol South (NEW)
Burton on Trent
Cornwall? (location to be confirmed)